Shipping Policy

Vista Corporation Shipping Policy

 

Thank you for shopping with Vista Corporation. Our goal is to provide you with a seamless and reliable shipping experience. Please review our shipping policy below to understand our shipping methods, costs, and delivery times.

1. Order Processing

  • All orders are processed and shipped on business days , excluding major holidays).

  • Orders placed before 2:00 PM EST will typically be processed and shipped within 3-7 business days. Orders placed after this time will begin processing on the next business day.

  • Once your order has been processed, you will receive a shipment confirmation email with your tracking number(s).

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs:

  • Standard Shipping:

    • Delivery Time: Estimated 3-7 business days after processing.

  • Expedited Shipping:

    • Delivery Time: Estimated 2-3 business days after processing.

  • Overnight Shipping:

    • Delivery Time: Estimated 1-2 business days after processing.

*Please note: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier, adverse weather conditions, or unforeseen circumstances.

3. Shipping Destinations

  • We ship to all addresses within the contiguous United States.

  • We currently do not offer international shipping.

4. Shipping Restrictions

  • We cannot ship to P.O. Boxes, APO/FPO/DPO addresses, or U.S. Territories.

  • Certain items, such as oversized parts (e.g., bumpers, hoods) or hazardous materials (e.g., batteries, fluids), may be subject to special handling and may have longer delivery times. Shipping methods and costs for these items will be clearly specified at checkout.

5. Order Tracking

  • You will receive a shipping confirmation email as soon as your order has been shipped. This email will contain your tracking number and a link to track the status of your package.

  • Please allow up to 48 hours for the tracking information to become active after you receive your shipping confirmation.

6. Damaged or Lost Packages

  • If your order arrives damaged, please take photos of the package and its contents and contact us immediately at [vistacorporationbd25@gmail.com]. We will work with the shipping carrier to resolve the issue and arrange a replacement for you.

  • If your package is lost in transit, please contact us. We will initiate a claim with the shipping carrier and work to get a replacement order sent to you as quickly as possible.

7. Local Pickup

  • If you have a physical location or offer local pickup, you can add details here.

  • Example: "We offer free local pickup at our facility located at Your Company Address. You will be notified via email when your order is ready for pickup."

For any questions regarding our shipping policy, please contact our customer support team at [vistacorporationbd25@gmail.com] or [+8801861316320].

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